Privacy Policy
Effective Date: May 13, 2026
Nashville Counseling Associates (“NCA,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website.
We may collect personal information that you voluntarily provide through contact forms or email communication, such as your name, email address, phone number, and any details you choose to include in a message. We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general site usage data through tools like Wix Analytics or similar services.
We use this information to respond to inquiries, schedule or coordinate services, improve our website and user experience, and better understand how visitors engage with our site. We do not sell, rent, or trade your personal information to third parties.
If you contact us through a website form or email, please do not include sensitive clinical, health, or emergency information. Communication through this website is not a substitute for therapy or emergency services. If you are experiencing an emergency, please call 911 or go to your nearest emergency room.
While we take reasonable steps to protect your information, please be aware that website communication may not be fully secure or HIPAA-protected. Once you become a client of Nashville Counseling Associates, your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Tennessee law. Clients will receive a separate Notice of Privacy Practices outlining how clinical information is used and protected in treatment.
Our website may use cookies and third-party services (such as analytics or embedded forms) to improve functionality, analyze traffic, and enhance user experience. These third parties may collect limited data necessary for their services. You may disable cookies in your browser settings, though some features of the site may not function properly.
We take reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information by contacting us directly. You may also opt out of communications at any time.
This website is operated in Tennessee and intended for users in the United States. We comply with applicable federal privacy laws, including HIPAA where applicable to clinical services. We may update this Privacy Policy from time to time, and any changes will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, please contact Nashville Counseling Associates at hello@nashville-counseling.com or615-281-9139, located in Nashville, Tennessee.